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How I can help

Online counselling and therapy across the UK

Wherever you are in the UK, you can work with me online by Zoom, from the comfort and privacy of your own home.

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Alexia Bylett working at her laptop

Online therapy, wherever you are in the UK

Online counselling has opened up therapy to many people who might otherwise have found it hard to access. Whether you live in a busy city or a rural village, have caring responsibilities, a demanding job, or simply feel more at ease in your own surroundings, you can work with an experienced online therapist from anywhere in the UK.

I have over 20 years’ experience as an integrative psychotherapeutic counsellor. I am UKCP accredited, a member of BACP, and hold a certificate in working online. Everything I offer in my Sandhurst practice I also offer by Zoom: counselling for individuals, couples therapy, menopause support, life coaching and clinical supervision.

The benefits of online therapy

  • Your own space: you can talk from a comfortable, private space in your own home
  • Ease: some people find it easier to talk, focus and express themselves when they are somewhere familiar
  • Comfort: wear comfortable clothes, and there is no commute before or after
  • Flexibility: it can be easier to fit sessions around work, family and other commitments
  • Effectiveness: research suggests online therapy can be as effective as in-person therapy for many people

The challenges, and how we manage them

Online therapy works well for most people, but it is worth being aware of a few things:

  • Internet connection: a stable connection helps sessions flow. If you are new to Zoom, I am happy to help you get set up, and we will agree a back-up plan in case the connection drops.
  • Being more verbal: because we can’t see each other’s whole bodies, I may ask more about how you are feeling, and you may find yourself putting more into words. Placing your camera at eye level helps us connect more naturally.
  • Screen time: if you spend much of your day on screens, a little self-care around your session — a short walk, a glass of water, a pause — can make a real difference.

Getting the most out of your online sessions

  • Find a private, comfortable space where you won’t be overheard
  • Put a “Do Not Disturb” notice on the door if others are at home
  • Use headphones for extra privacy
  • Turn off other apps and notifications, and put your phone on silent
  • Avoid alcohol or recreational drugs before or during your session
  • Pets are welcome, as long as they are not too distracting
  • Give yourself a little time before and after, rather than going straight back to family or colleagues

Online couples therapy

Couples can work with me online too. Some couples join from the same room on one screen; others join from separate locations, for example if one partner travels for work. Each has its advantages, and we can discuss what works for you both. Couples sessions are available as 50 or 75 minutes.

What I can help with online

People come to online counselling for all the same reasons they come to in-person therapy, including anxiety, depression, stress and burnout, bereavement, low self-esteem, anger, relationship difficulties, past abuse or bullying, and life transitions. My approach, The Heart Mind Body Solution, blends traditional psychotherapy with neuroscience-based coaching and mindfulness, and translates very naturally to the screen.

Is online therapy right for me?

Online counselling suits many people, particularly if you:

  • live some distance from a therapist you would like to work with
  • have a busy schedule, young children or caring responsibilities
  • find it easier to open up from somewhere familiar
  • have health difficulties, fatigue or anxiety that make travelling harder
  • move around for work and want continuity wherever you are in the UK

It may be less suitable if you can’t find a private space at home, or if you are currently in crisis and need more immediate support. If you are unsure, we can talk it through on a discovery call, and you are always welcome to come in person to Sandhurst instead, or to mix the two.

Safety and confidentiality online

I take privacy seriously online just as I do in the therapy room. I join every session from a private, quiet space where I cannot be overheard, and sessions are never recorded. At the start of our work we will agree what to do if the connection drops, and how I can reach you if needed. Please remember that I am not a crisis service: if you are in immediate danger, call 999; for urgent mental health support you can call NHS 111 (option 2), or Samaritans on 116 123.

What to expect in your first online session

We begin with a free discovery call by phone. If we agree to work together, I will send you a Zoom link before your first session. In that session I will ask what has brought you to therapy and what you hope for, and we will agree how we will work together, including confidentiality and what to do if the connection is lost. Online sessions are just as confidential as face-to-face ones.

Practicalities

  • Where: by Zoom, anywhere in the UK — or in person in Sandhurst, Berkshire if you prefer
  • Length: individual sessions are 50 minutes; couples sessions are 50 or 75 minutes
  • Frequency: usually weekly, with regular reviews
  • Fees: individuals from £120, couples from £140, paid by bank transfer before each session — see prices

For more answers, visit my FAQs.

Start from wherever you are

You don’t need to travel to begin. Book a free discovery call and we can talk about whether online therapy is right for you.

Frequently asked questions

Is online counselling as effective as face-to-face?

Research suggests online therapy can be as effective as in-person therapy for many people. What matters most is the relationship between you and your therapist.

What do I need for a Zoom therapy session?

A device with a camera and microphone, a stable internet connection and a private space. Headphones are helpful, and I can help you set up Zoom if you are new to it.

Can couples have therapy online from different places?

Yes. Couples can join from the same room or from separate locations, and we can discuss what works best for you.

Do you offer online therapy outside Berkshire?

Yes. I offer online counselling to clients anywhere in the UK.

Begin your journey

Ready to talk? Start with a free discovery call.

No pressure, no obligation – just a relaxed conversation to see how I might help. In person in Sandhurst, or online anywhere in the UK.

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